HR Glossary
AI in HR — what it really means
Artificial intelligence in HR is a topic that is being talked about more and more. But what does AI in HR really do today — and what are just marketing claims?
Artificial intelligence in HR is a topic that is being talked about more and more. But what does AI in HR really do today — and what are just marketing claims?
AI in HR (Artificial Intelligence in Human Resources) refers to the use of machine learning, natural language processing and other AI technologies to automate or support HR processes. Practical applications run from screening CVs and employee chatbots to predictive turnover analysis.
The use of AI in recruiting and evaluating people is increasingly the subject of regulation that is currently evolving. Regardless of the specific rules, a sound principle applies: AI should be an assistant, not a judge. The key is therefore to maintain transparency, traceability and human oversight over decisions — and to continuously verify the current legal requirements.
An HR manager receives 80 CVs for a sales representative position. AI screening evaluates all candidates against pre-defined criteria in 5 minutes and prepares a shortlist with comments. HR then spends time on the qualitative assessment of the top 10 candidates — not going through all 80 CVs.
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